Code Of Conduct

Driving Instructor Code Of Conduct

All of our Driving Instructors agree to abide by the DSA’s code of conduct for Instructors. Although this is voluntary, it lays out the way a driving school should be run in the best possible way for the person learning to drive.

The code leaflet can be obtained from any theory test and driving test centres, but you may need to ask for it. Alternatively, your Driving Instructor should be able to obtain a leaflet for you. It is hoped that ALL Driving Instructors will formally agree to adhere to the terms of the Code.

Personal Conduct

  • The instructor will behave at all times in a professional manner towards clients.
  • Clients will be treated with respect and consideration.
  • The instructor will try to avoid physical contact with a client except in an emergency or in the normal course of greeting.
  • Whilst reserving the right to decide against giving tuition, the instructor will not act in any way which contravenes legislation on discrimination.

Business Dealings

  • The instructor will safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and will make the details available to the client on request.
  • The instructor on or before the first lesson should provide clients with a written copy of his/her terms of business to include:

- legal identity of the school/instructor with full address and telephone number at which the instructor or his/her representative can be contacted.
- the price and duration of lessons.
- the price and conditions for use of a driving school car for the practical driving test.
- the terms under which cancellation by either party may take place.
- procedure for complaints.

  • The instructor should check a client’s entitlement to drive the vehicle and his or her ability to read a number plate at the statutory distance on the first lesson. When presenting a client for the practical driving test the instructor should ensure that the client has all the necessary documentation to enable the client to take the test and that the vehicle is roadworthy.
  • Instructors will advise clients when to apply for their theory and practical driving tests, taking into account local waiting times and forecast of clients’ potential for achieving the driving test pass standard.
  • The instructor will not cancel or re-arrange a driving test without the client’s agreement.
  • In the event of the instructor’s decision to withhold the use of the school car for the driving test, sufficient notice should be given to the client to avoid loss of the DSA test fee.
  • The instructor should at all times, to the best of his or her ability, endeavour to teach the client correct driving skills according to DSA’s recommended syllabus.


  • The advertising of driving tuition shall be honest; claims made shall be capable of verification and comply with codes of practice set down by the Advertising Standards Authority.
  • Advertising that refers to clients’ pass rates should not be open to misinterpretation and the basis on which the calculation is made should be made clear.


  • Complaints by clients should be made in the first instance to the driving instructor/driving school/ contractor following the complaints procedure issued.
  • Failing agreement or settlement of a dispute, reference may be made to the DSA’s Registrar of Approved Driving Instructors who will consider the matter and advise accordingly.
  • Should the Registrar not be able to settle the dispute he or she may set up a panel , with representatives from the ADI industry, to consider the matter further or advise that the matter should be referred to the courts or other statutory body to be determined.

The Driving Instructor Qualification Process

If you’ve found this page, I’m assuming you’re thinking about becoming a Driving Instructor in Romford. The very first thing you would need to do is register with the Driving Standards Agency (DSA) to become a Potential Driving Instructor (PDI). You can do this several ways including online through the DSA website or by using the ADI 3 form. You can also get a starter pack which has useful information, and last time I checked, it cost £5.00.

The next part is the theory and hazard perception test. It has 100 multiple choice questions, and to pass you must get at least 85 correct. With the hazard clips, you must get at least 57 out of a possible 75. Both sections must be passed at the same time, so if you fail one, you need to re-take both. When you have passed this, you have 2 years to complete your training, or you have to start again.

Also included with the fee for the theory test, is the criminal records check fee, which looks into your background to see if there are any reasons (motoring offences or criminal convictions) why you might not be a suitable Essex Driving Instructor.

The second part is a driving test. It’s just like the one you took to get your full driving licence, but much harder. Most people need expert help from an Instructor Trainer for this and the next part of the training process.

The Part 2 driving test is 1 hour long, and in that time, you must not make more than 6 driver errors, and no serious or dangerous ones. You will also need to show the examiner an emergency stop, and all reversing exercises that a learner driver needs to know (along with a right reverse which isn’t in the learners test)

Assuming you’ve got through the first 2 tests, you’re ready for the last part, which assesses your teaching skills. This last stage consists of a Senior Examiner pretending to be a pupil (really well in most cases!). For the first half, they will play someone who has little or no experience of driving, while on the second 30 mins, they will change to someone who is close to, or has passed the driving test and needs to brush up on their abilities.

With both the Part 2 and 3 tests, you only have 3 goes. If you fail 3 times, you have to wait until 2 years after you passed the theory part, then start the whole thing again.

Is it worth all of this hard work?

Yes, but don’t expect it to be an easy ride once you’ve passed. However saying that, the smile on people’s faces when they pass their driving test makes up for it.

If you have any more questions, please feel free to contact us.

Thank you for looking at this article on what it takes to become a Driving Instructor.

Choosing A Driving Instructor

Choosing A Driving Instructor

Choosing a Driving Instructor in Romford for your first lesson can be tricky. If you can’t get a recommendation from a friend, the internet and phonebooks are normally the next in line.

But, how do you choose someone who is fully qualified?

Firstly, they will have a certificate/badge displayed on the front windscreen of their tuition vehicle (this is a legal requirement, not doing it while charging for driving lessons is illegal). It will either be a green octagon if the instructor is fully qualified, or a red triangle if the person is a trainee instructor (valid for 6 months). Take a look below at the examples of each one.

Trainee Driving Instructor Badge


This is what a trainee Instructor badge looks like…


qualified instructor badge


And this is what a fully qualified Instructor will have.


All registered Driving Instructors in Romford have to undergo rigorous training and examinations , they are also checked by the  Criminal Records Bureau at the enhanced level to ensure the safety of you the pupil. Fully qualified ADIs (Approved Driving Instructors ) have regular checks by the Driving Standards Agency to ensure their standard of teaching is up to the required level. In these checks, the Instructor is given a grade from 1 to 6. With 6 being the best an Instructor can get. Grades 1-3 are below the minimum standard, and the ADI would need to be re-tested to achieve a grade 4 or higher. Unregistered illegal instructors do not have any of this.

Don’t be afraid to ask about your Instructor’s qualifications. This can be seeing their Instructor’s licence, or further experience such as advanced driving tests or other courses to improve their knowledge. If they’re genuine, they will be more than happy to provide you with the information you require. If you are still not sure, the DSA have a database of all registered instructors, so a quick phone call should clear it up.

Also, don’t be afraid to change instructors if you don’t feel happy. Learning to drive should be enjoyable, if your instructor shouts or gets impatient with you, they’re not being professional.

I hope this article on choosing a Driving Instructor has helped, and if you have any questions, please contact us.